Customer care

Shipping & Returns

Shipping

Review the available delivery options and charges at checkout before placing your order. For a delivery estimate or a question about shipping to your address, please contact us before purchasing.

Returns

All sales are final. Cappolla Collection does not accept returns, exchanges, or refunds for change of mind, sizing, colour preference, or other personal preferences.

Damaged, defective, or incorrect items

Please contact support@cappollacollection.com within 7 days of delivery and include your order number and photos of the item. Eligible issues will be reviewed and resolved on a case-by-case basis.

Order cancellations

Orders cannot be cancelled once they have been processed or shipped.

Let’s get the details right.

If you would like help with a material, colour, size, or delivery question, get in touch before ordering.